Frank's House Apartment

CANCELLATION POLICY:
The BLUE RATE includes Europ Assistance insurance.You can request the cancellation or modification of the reservation for objectively documentable, unpredictable causes or events not known at the time of confirmation of the stay.In these cases, the entire amount of the stay will be refunded.The rate is non-refundable for reasons not included in the insurance conditions.

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You will not have to do anything, the insurance will be automatically activated upon payment of the reservation at no additional cost.

COVID-19 CANCELLATION Guarantee:
You can request the travel cancellation or rental costs when you have to cancel the entire booked travel stay, following a Covid-19 positivity ascertained by reports with positive results that has affected:

• directly you and / or your cohabiting family members;
• your travel companion directly.

You may apply for this insurance if you have to cancel the entire booked travel stay that you have made before the trip begins for one of the causes that you find in this list, as long as they are involuntary and unpredictable at the time of booking:

1. illness, injury (for which there are medical certificates and documents proving the inability to participate in the trip), or death;
2. if you are hired or fired by the employer and cannot use the holidays you had available;
3. a fire or natural disaster causes severe material damage to your home and you need to be there and no one can replace you;
4. a natural disaster prevents you from reaching either the place of departure of the organized trip or the leased property;
5. summons or summons to the Court before the Criminal Judge or summons as Popular Judge after your travel registration.

The rate is non-refundable for reasons not included in the insurance conditions.

CANCELLATION POLICY:
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.

CANCELLATION POLICY:
You may cancel free of charge until 7 days before arrival.You will be charged the total price of the reservation if you cancel within 7 days before arrival.The total price of the reservation will be charged within 7 days before arrival.